Shipping policy
FREE SHIPPING*
(Based on product & Order Value)Free shipping is available within the lower 48 states for orders totaling $99 or more. Simply select the free shipping option during checkout. Even though expedited shipping is not free we will still discount the free shipping option from the expedited shipping cost for you. This offer excludes shipments going to Alaska, Hawaii, Military Boxes, and items too large to ship via UPS or USPS. These items are usually large freight or bulky items such as engine blocks, etc.
- Orders over $2000 Ship with a signature requirement only.
TURNAROUND TIME
The majority of orders containing items listed as “In Stock” will ship the same day if placed on a weekday before 2pm EST. Orders requiring additional verification (security concerns, incorrect information, etc.) may need additional processing time. Items listed as “On Order” or “Out of Stock” typically ship by the estimated ship date listed on the product page. These estimated dates are not guaranteed and are subject to change periodically. Our customer service representatives monitor backorders on a daily basis to ensure your order ships as soon as possible.
TRANSIT TIMES
The delivery time of your package primarily depends on the shipping carrier and the service level selected. When selecting the shipping method for your package, please keep in mind that most carriers do not work on weekends or major holidays. When carriers quote shipping days, they are referring to business days. Business days are defined as Monday through Friday, with the exception of holidays observed by the selected parcel carrier. For specific delivery estimates, you can usually find detailed information on the carrier’s website or you can also contact one of our customer service representatives for specific details. As a general rule, UPS transit times are as follows:
- Next Day Air - Transit time of 1 Business Day
- 2nd Day Air - Transit time of 2 Business Days
- Premium 3-Day Service - Transit time of 3-5 Business Days
- Ground - Transit time of 5-7 Business Days
OUT-OF-STOCK ORDERS
If an order is placed for a product that is labeled “On Order” or “Out of Stock”, we will keep your order in our system and ship the item as soon as it becomes available. Tuning Dynamics Inc reserves the right to split your order into multiple shipments without notification in an attempt to try and get your products to you sooner. Orders are normally only split automatically if both orders qualify for free shipping. If you wish to split your order voluntarily due to an out of stock item, please notify our customer service department and be aware that additional shipping charges may apply if both shipments do not qualify for free shipping.
INTERNATIONAL SHIPPING
Contact us for International shipping options. We ship all over the world via DHL, FedEx, USPS, and UPS, but more information is needed to provide you with the best price and service. Please email our team, via Sales@TunedByTD.com with questions about International shipping.
International shipping can only be quoted once all products are received here in our warehouse in Port Richey, FL. We will do all we can to combine boxes for best pricing and orders will not ship until products and shipping costs are paid in full via wire transfer.
APO / PO BOX SHIPMENTS
Shipments going to an APO or PO Box will need to email us at Sales@TunedByTD.com before you place your order. Please be aware that the United States Postal Service (USPS) has size restrictions on shipments going to APO’s and PO Boxes. If you choose to have your APO or PO Box shipment sent via a different carrier, we suggest verifying the delivery possibilities with that carrier before placing the order. If a package is deemed undeliverable by a carrier that cannot delivered parcels to your post office box or APO the buyer will be responsible for all freight charges and fees associated with the shipment.
DAMAGED / LOST SHIPMENT
If your shipment becomes damaged or lost in transit, please notify one of our customer service representatives immediately.
Do not discard any boxes or packaging materials that were included with the shipment. In order to fully process a damage claim, all original products and packaging materials must be provided. Tuning Dynamics Inc is not liable for damage claims that are denied due to customer negligence.
Conditions of Use
By visiting or purchasing from TunedbyTD.com, you agree to abide by our terms and conditions, including those on this page. Any revisions to our Shipping Policies will be posted on this page and any other page we deem necessary to inform our users of any changes made. We reserve the right to modify our Shipping Policies at any time. Your continued use of the Site following any policy revisions constitutes your acceptance of and agreement with the changes made.